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Applicable To
The article applies to all IT Solutions Now hosted customers.
Summary
This procedure will help guide you through adding a new domain to your existing service.
Configuration Steps
In your Online Control Panel via
https://cp.myhostedsolution.com/
Click Hosted Organizations
Click your Organization Name
Click Domain Names and Click Add New Domain
Enter New Domain Name and Click "Add Domain"
To add an email address for your new domain name:In your Online Control Panel via
https://cp.myhostedsolution.com/
Click Hosted Organizations
Click your organization Name
Click Mailboxes
Click your mailbox, then go to the Email Addresses tab. Select the new domain using the drop down menu and add the secondary addresses and Save Changes
**NOTE**In order for IT Solutions Now Exchange 2007 servers to accept mail for your domain, you will need to point your MX records to: smtp01.netplexity.net (priority 10)
smtp02.netplexity.net (priority 20)
In order for IT Solutions Now Exchange 2010 servers to accept mail for your domain, you will need to point your MX records to: smtp01myhostedservice.com (priority 10)
smtp02.myhostedservice.com (priority 20)
Autodiscover DNS Record:Users must have an Autodiscover records in DNS for their domain. The Autodiscover record is needed to download the offline address book and for automating mail profile configuration.
There are 2 methods for configuring Autodiscover for Exchange 2007: 1. Create a DNS A record for autodiscover.domain.com pointing to 66.129.95.126
2. Create a DNS CNAME record for autodiscover.domain.com pointing to autodiscover.myhostedsolution.com
There are 2 methods for configuring Autodiscover for Exchange 2010: 1. Create a DNS A record for autodiscover.domain.com pointing to 66.129.85.151
2. Create a DNS CNAME record for autodiscover.domain.com pointing to autodiscover.myhostedservice.com
Prerequisites
A registered Hosted Exchange Account.
Common Questions That Apply To This Article
How do I add a new domain name to my existing service?
Keywords
Add, Domain