BlackBerry - Error When adding BlackBerry User - "User first name is not specified"
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Applicable To
The article applies to all IT Solutions Now hosted customers.
Summary
This procedure will guide you through errors ocuring when adding Blackberry Users.
Configuration Steps
Login to your Control Panel via https://cp.myhostedsolution.com

Click Hosted Organizations

Click your Organizations Name

Click Mailboxes

Click on the Users Display Name and under the General Tab enter the Users First and Last Name

Save Changes and try adding your user once more
Prerequisites
Have a registered Hosted Exchange Account.
Common Questions That Apply To This Article
User's First and Last Name is not specified?
How to add a User's First and Last Name?
Keywords
First Name, Last Name