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Applicable To
The article applies to all IT Solutions Now hosted customers.
Summary
This procedure will help guide you through Import, Export, or Backup Mail in Outlook 2007.
Configuration Steps
To export/backup your email (while Outlook is connected to your old hosting provider):
1. In Outlook, click File, Import and Export
2. Export to a File and Click Next
3. Select Personal Folder File (.pst), Click Next
4. Highlight Mailbox-Your Name*
5. Check the box: Include Subfolders** and Click Next
6. Save Exported File as: Select the Desktop as your Location and File Name of Export.pst
7. Replace Duplicates with Items Exported
8. Finish
To import your old mail into your new mailbox (while connected to your new IT Solutions Now mailbox):
1. Open Outlook, click File, Import and export
2. Select "Import from another program or file", click Next
3. Select "Personal Folder File (.pst)", click Next
4. Select the PST file from your Desktop or wherever its located (see above) and click Next.
5. Under Select the folder to import from, ensure that Personal Folders is selected, Include Folders is checked on, Import items into the same folder in: should be selected, and Mailbox - Your Name should be selected from the dropdown below.
6. Leave the default selection and click Finish.
7. The import process will start and may take a few moments depending on the amount of data to be imported.
8. Once the import has completed (could from several minutes to hours), click on Send/Receive.
9. The Send/Receive must be fully completed before all messages, contacts, calendars will appear in Outlook Web Access.
Prerequisites
Registered Hosted Exchange Account.
Common Questions That Apply To This Article
How to import, export and backup mail in Outlook 2007?
Keywords
Import, Export, Backup, Outlook, 2007
