How to Configure Entourage 2004 or Entourage 2008 for Exchange 2007 Hosting

This article knowledgebase article only applies to IT Solutions Now customers.  If you are interested in becoming a customer, please visit our website for Hosted Exchange, SharePoint Hosting, Web Hosting, or CRM Hosting.

Applicable To

The article applies to all IT Solutions Now hosted customers.

Summary

This procedure will help guide you through basic configuration of Entourage 2004 or Entourage 2008 for Exchange 2007 hosting.

Configuration Steps

1. Launch Entourage and close the Entourage Setup Assistant window if it appears.

2. Select About Entourage from the Entourage menu and verify that Entourage is at least version 11.2.1. Close the About Entourage window.

3. Select Accounts from the Tools menu and select Exchange... from the New menu

4. In the Account Setup Assistant window, click the Configure account manually button

5. In the Edit Account window under Account Settings, enter the following information
   (Some of this information must be provided by the Exchange Server administrator.):

         Account name:   A descriptive name for you to identify your account

         Name:                Your first and last name as you prefer others to see it

         E-mail address:  Your Exchange Server email address

         Account ID:        The Account ID is listed on the Advanced tab of the Mailbox in your online Control Panel, in the format NETPLEXITY\thisismyaccountid. When entering it you only need to enter thisismyaccountid, replacing thisismyaccountid with the actual value for your mailbox.

         Domain:              Netplexity

         Exchange server:   https://smtp.myhostedsolution.com/exchange/user@domain.com
                                       (replace user@domain.com with your username)

         Select:                This DAV service requires a secure connection (SSL)

6. In the Edit Account window under Advanced, enter the following information.

Public folders server: https://smtp.myhostedsolution.com/public
Select: This DAV service requires a secure connection (SSL)

7. Click the OK button. The Exchange Server email account will appear in the folders list in the Entourage Mail window and will begin to synchronize.

Initial synchronization from the Exchange Server to Entourage may take several minutes before complete.

Prerequisites

Install Entourage 2004
install Entourage 2008

Common Questions That Apply To This Article

How to Configure Entourage 2004 or Entourage 2008 for Exchange 2007 Hosting?

Keywords

Entourage