29 Jul 2010 
Support Center » Knowledgebase » Exchange Hosting - How do I recover deleted items?
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 Exchange Hosting - How do I recover deleted items?
Solution Exchange Hosting - How do I recover deleted items?

You can use Outlook or Outlook Web Access to recover deleted items:
From Outlook Web Access (using Internet Explorer)
Click on Options (top right corner)
Click on Deleted Items

You can restore these items by clicking within Outlook:
Deleted Items
Tools
Recover Deleted Items

You can adjust your deleted item retention from your control panel:
Click Exchange Hosting Service
Click Hosted Organizations
Click your domain name
Click Mailboxes
Click on the user
Click Advanced Tab
Set Delete Item Retention


If you chose to permanently delete the items from your email client then they will not be listed. If you emptied your Deleted Items and synchronized then the items should be available.
Some items do not always become available through the recover deleted items option.

For additional information on our backup and recovery options see:




Article Details
Article ID: 97
Created On: 09 Jul 2009 10:33 AM

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